This piqued my curiosity as I know what the drivers are for myself and most of my customers - its always cost! £$!
I realise that, mired as we are in the middle of a deep recession, that is hardly a deduction that would make Sherlock Holmes brow bead with sweat.
Indeed the result of the poll so far (image only as a LinkedIn account is required to view) bear this out:
However what intrigues me is that once the initial cost savings are accepted they soon become secondary to other benefits that would fall under the second most popular option. 'Ability to get advanced functionality'.
"Come for the savings - stay for the fringe benefits"
The warm fuzzy feeling of having battled the evil forces of operating costs and come out on top like some sort of Conan the Barbarian fades quickly and the mind looks at more ethereal benefits, namely easier and more advanced collaboration.
To work on a document or spreadsheet concurrently, giving little or no thought to the process is manna from heaven and a feeling that hangs around longer than the quick win of saving some moolah.
Then out of the blue, without so much as a 'by your leave' and certainly no install or invoice the software sprouts some new feature, widget or tool that make life easier.
'It just arrived one day when I logged in' is something I hear a lot about. Its also something that makes consulting around any cloud suite of tools a challenge. The speed of involvement, especially with productivity tools is insane.
So where do you sit on that first question? If you have already transitioned to a cloud based productivity app is 'Cost Reductions' still the most important reason for staying in the cloud?
I like this post because it drives home I point I keep trying to make. Saving money is not sexy and it will never really make money in a big way. The thing that makes money is providing excellent service. The motivation for looking into Cloud might well be cost reduction but the thing that drives its growth is feature set.
ReplyDeleteI see that same thing with IDEs for example. A good IDE might save someone money over using a text editor by driving down production costs. Nice but deeply unsexy. But, if at the same time that IDE offers tooling which is not available on the command line - say painters - then it becomes very sexy. Those painters allow the generation of new looking products which sell.
So:
Stuff that saves money - boring.
Stuff that produces new customer facing features - gimmy gimmy gimmy!
PS - I cannot find the link to your feed!
ReplyDeleteCheers Alex :-) I have added the RSS feed to the left panels now. Still early days for Blogger here...
ReplyDelete