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Wednesday, September 28, 2011

Constant Improvements

One major benefit of 'cloud Computing' is the constant improvements. Traditional software improves only when you buy a new version, cloud computing though is radically different. its centralised nature allows for easy updating, keeping all users on the same version - e.g. the latest and greatest. 
This is very obvious with Google Chromebooks for instance. Regular incremental updates mean improved performance, usability and features and this really becomes noticable over a period of time.


The same can be said of Zoho's suite of online products and services. They are always getting tweaked, altered and improved.  A great benefit of this approach is that user feature requests that really add value can be implemented sooner rather than at the next release cycle.


Here are some recent Zoho improvements:


Zoho CRM:
Google Calendar/Contacts Sync for Zoho CRM Individual users
Zoho CRM for Google makes it easier for your business to collaborate, communicate and share information, all in one centralized place. If you are using Zoho  CRM with your Google email address, your Calendar and Contacts are all conveniently available in the same place.


Zoho Creator:
Build Order Forms, Increase Sales: Zoho Creator Payment Module
With the help of this module, users can set up a payment gateway using their PayPal account. Once this gateway is set up, users can build a variety of applications that involve collecting payments, donations, etc.



Zoho Creator - Zoho CRM Integration




Zoho Reports:
Conditional Formatting
Newly added Conditional formatting feature allows you to highlight cells of a column with different background color and font color to make them easily identifiable and unique. In conditional formatting, you have to specify the required conditions/criteria for formatting. When data in a cell meets the condition, Zoho Reports applies the corresponding formatting style that you have specified.


When did your software last improve?


Undoubtedly your business or enterprise uses mainstream or bespoke software. If you haven't yet evaluated the possibilities of replacing this software with an on-line version then may I suggest you give it some thought?


Many find they save money and acheive better performance with modern software built for today's connected world, especially when collaboration and sharing are important.


Don't feel too protective of these systems and software packages. They are NOT your business. Your products, services and customer experiences are the most important thing.




Friday, September 2, 2011

Zoho Creator as Middleware

So..., Credible Systems have been using the Zoho suite of tools now for about 2 and a half years. In that time we've seen a huge amount of improvement. Each app has grown in ability, with new features and usability improvements coming at regular intervals. Functionality is richer, deeper. Additionally the good people at Zoho have been digging tunnels sideways to connect many more applications, both with each other and with the ever present Google Apps.

This inter-connectedness, this integration has been beneficial for our customers and ourselves. Several of our internal applications now use data that is consumed by up to 3 Zoho services.


Why is this important?  Consider...

  • The most common data held by a business relates to its customers (e.g. CRM)
  • CRM data is (should be) clean, validated and regularly updated.
  • Organisations perform various tasks and actions outside of CRM every day.
  • Many of these are suitable for moving to Zoho Creator (simple yet unique)
  • Each of these activities could benefit hugely from being related to CRM data.

Add value to existing business activities